Genentech’s commitment to clinical innovation includes healthcare community support. Use the links below to contact us, submit product questions, and learn about research and funding opportunities.

REPORT AN ADVERSE EVENT
Phone: (888) 835-2555
Hours: 24 hrs/day, 7 days/week

REPORT A PRODUCT COMPLAINT
Phone: (800) 334-0290
Hours: Monday - Friday, 5am - 5pm PT

Connect with Genentech

Research and educational support

Coverage, Reimbursement and Patient Resources